Instructions on cancellation

Right of withdrawal for consumers

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Bad Onlinevertrieb GmbH, Allmendstraße 6, 79353, Bahlingen, info@badquadrat.de, +49 7663 - 6071089) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. For this purpose, please use the enclosed model withdrawal form, which is, however, not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of the revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. You shall bear the direct costs of returning the goods. For goods that cannot be returned by normal post due to their nature, the costs for returns within Germany are: for bathtubs, shower trays and whirlpools: €85.00, for bathroom ceramics: €63.00, for bathroom furniture, mirror cabinets and bathroom radiators: €78.00, for shower partitions: €160.00 and for the rest of the goods that cannot be returned by parcel service: €63.00. The island surcharge is calculated as a surcharge and amounts to a maximum of € 185.00. For returns from abroad, the costs for bathtubs, shower trays and whirlpools are: 150.00 €, bathroom ceramics at: 105.00 €, bathroom furniture, mirror cabinets and bathroom radiators at: 130,00 €, shower enclosures at: € 290.00 and the remaining non-package service goods at: 105,00 €. The island surcharge is calculated as a surcharge and amounts to a maximum of € 185.00.

You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for testing the quality, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.